Terms & Conditions

for iClick Advertising Pvt Ltd.

Effective Date: February 26, 2025
Last Updated: February 26, 2025

Welcome to iClick Advertising (“Company,” “we,” “us,” or “our”). By accessing our website [iclickadvertising.com] and using our services, you agree to these Terms & Conditions. Please read them carefully.

If you do not agree with any part of these terms, do not use our website or services.

1. Definitions

Client: Any individual, business, or entity that engages with iClick Advertising for marketing services.
Services: Includes but is not limited to Google Ads management, Meta Ads management, PPC consulting, and other digital advertising solutions.
Agreement: The formal or implied contract between the Client and iClick Advertising.
Third-Party Platforms: Refers to external services such as Google Ads, Meta (Facebook/Instagram), LinkedIn Ads, TikTok Ads, and other advertising platforms.

2. Scope of Services

We provide specialized PPC (Pay-Per-Click) advertising solutions to help businesses maximize ROI. Our services include:

Google Ads & Meta Ads Strategy & Management
Ad Account Setup, Optimization & Performance Tracking
Data-Driven Ad Targeting & Audience Segmentation
Landing Page & Conversion Rate Optimization (CRO) Consulting
Budget Planning & Scaling Strategies

Note: We do not offer SEO, organic social media marketing, or general content marketing services.

3. Client Responsibilities

Clients agree to:

Provide accurate and complete information about their business and advertising goals.
Grant iClick administrative access to relevant advertising platforms (Google Ads, Facebook Business Manager, etc.).
Ensure compliance with advertising policies of platforms like Google, Meta, and TikTok.
Maintain active billing and payment methods within ad accounts.
Not hold iClick liable for results influenced by market conditions, algorithm changes, ad platform issues, or user behavior.

iClick Advertising is not responsible for client-side website issues (e.g., slow load times, poor landing page design, checkout errors) affecting ad performance.

4. Fees & Payment Terms

Billing: All payments for services are due as per the terms agreed upon before project initiation.
Late Payments: Invoices unpaid beyond 14 days may result in service suspension.
Refunds: Due to the nature of digital advertising, all payments are non-refundable unless explicitly stated otherwise.
Third-Party Costs: Clients are responsible for all advertising spend on Google Ads, Meta Ads, LinkedIn Ads, and other platforms. iClick does not cover ad platform fees.

For payment issues, contact finance (at) iclickconsult.com immediately.

5. Intellectual Property Rights

iClick Advertising retains ownership of any proprietary methodologies, strategies, reports, and ad creatives developed during the engagement.
Any ad copy, creatives, or assets provided by the Client remain the Client’s property.
Unauthorized reproduction, resale, or redistribution of iClick Advertising’s strategies or training materials is strictly prohibited.

6. Confidentiality & Data Security

Both parties agree to maintain strict confidentiality over all shared business information, advertising strategies, and proprietary insights.

iClick does not store client ad data outside of their platforms unless required for reporting or optimization.
All team members handling client accounts have signed NDAs and strict data access protocols are enforced.
Clients must also ensure secure access sharing (e.g., Business Manager access rather than sharing personal logins).

For privacy concerns, refer to our Privacy Policy or email ads (at) iclickconsult.com

7. Third-Party Platforms & Compliance

Since advertising campaigns are run on third-party platforms (Google, Meta, LinkedIn, etc.), iClick Advertising:

Does not guarantee ad performance due to platform changes, policy updates, or algorithm shifts.
Is not responsible for ad account suspensions due to policy violations but will assist in appeals where possible.
Cannot be held liable for losses due to platform outages, ad disapprovals, or external account breaches.

Clients are expected to comply with all advertising platform policies.

8. Limitation of Liability

To the fullest extent permitted by law, iClick Advertising is not liable for:

Indirect, incidental, or consequential damages arising from the use of our services.
Lost revenue due to ad account bans, platform downtime, policy changes, or unexpected performance fluctuations or ad account hacks.
Any misrepresentation of services, products, or claims made by the Client in their ads.

Maximum Liability: In any dispute, iClick’s total liability will not exceed the total amount paid by the Client for services in the last 30 days.

9. Termination & Cancellation

Clients may terminate their contract with 30 days’ written notice.
iClick may terminate services immediately if:
- The Client engages in fraudulent, deceptive, or unethical marketing practices.
- Payment obligations are not met.
- The Client violates platform policies leading to repeated ad disapprovals or account suspensions.

No refunds will be issued for partially completed campaigns unless explicitly agreed upon.

10. Indemnification

The Client agrees to defend, indemnify, and hold harmless iClick Advertising from any claims, liabilities, damages, or legal fees arising from:

Any false or misleading claims made in the Client’s advertising.
Any breach of third-party advertising platform policies.
Any legal disputes between the Client and third-party service providers.

11. Dispute Resolution

Any disputes shall first be resolved through good faith negotiation.
If unresolved, disputes shall be settled by binding arbitration in Bangalore, Karnataka, India, under the rules of the Arbitration and Conciliation Act.
Clients based in the United States agree that arbitration shall be conducted under New York State law.

Legal proceedings outside of arbitration are not permitted unless required by law.